Refund policy

Subscriptions

You can cancel any time from billing settings — your plan stays active until the end of the period you paid for, and you won't be charged again. If something went wrong with a charge (double billing, a renewal you didn't expect within the last 14 days, or the service being materially unavailable), email us and we'll make it right with a refund.

Credit top-ups

Unused credit top-ups can be refunded within 14 days of purchase. Credits already spent on reveals are not refundable — the contact was delivered.

How to ask

Write to [email protected] from your account email with the invoice number (it's on your Paddle receipt). Refunds are processed by Paddle, our merchant of record, back to the original payment method — usually within 5–10 business days.